Front Desk Manager

m | w | d
Full-time



Your responsibilities

  • Responsibility for ensuring smooth operations at the front desk
  • Leading, motivating, and coordinating the front desk team
  • Ensuring a warm, professional, and service-oriented welcome for guests
  • Check-in and check-out, as well as assisting our domestic and international guests
  • Handling guest requests, complaints, and individual concerns
  • Monitoring and optimizing daily front-office processes
  • Creating and reviewing duty rosters
  • Onboarding and training new employees
  • Working closely with the Front Office Manager and other departments, such as Housekeeping, Wellness, and F&B
  • Reviewing cash register closings and front-office financial statements
  • Ensuring compliance with our quality and service standards
  • Actively shaping and enhancing the guest experience

Your Profile

  • Completed training in the hospitality industry or a comparable qualification
  • Professional experience in the front office, ideally in a managerial position
  • A strong hospitality mindset and a passion for working with people
  • A confident and friendly demeanor, as well as professional communication skills
  • Organizational skills and the ability to maintain a clear overview even in stressful situations
  • A sense of responsibility, initiative, and team spirit
  • Very good German and English language skills
  • Proficiency in common hotel software programs
  • Willingness to work shifts, weekends, and holidays

We offer

  • Regular working hours and a workplace wellness program for an optimal work-life balance
  • Competitive compensation and additional benefits (including a company pension plan and top-tier employee perks)
  • The opportunity to actively contribute to the company’s development
  • A proven, excellent work environment within a close-knit, friendly team
  • Employee events and an attractive range of cultural and recreational activities in the area
  • A secure job in a pleasant setting within an innovative company
  • Housing available if needed 

Sounds exciting? Take the direct route to your new job:

How did you hear about us?

back to overview

A bartender at Bollants Spa im Park preparing a cocktail in a copper mug at the LINDEN bar.

Interested?

If so, we’d love to hear from you and look forward to meeting you in person soon.

Please send your application materials to katrin.scheffler@bollants.de or simply give us a call at: +49 6751 9198-0

Warm regards – Katrin Scheffler & the entire Bollants team

Plan your stay
Arrival
01
Departure
08
Adults
01
Booking
Plan your stay <script src="https://code.jquery.com/jquery-3.7.1.min.js"></script> <script src="https://code.jquery.com/ui/1.13.3/jquery-ui.min.js"></script> <script> $(function () { var $quickform = $('.quickform'); var $arrival = $('input[name="arrival"]'); var $departure = $('input[name="departure"]'); var $adults = $('.substitute.adults').closest('.fill-container').find('input'); var $children = $('input[name="children"]'); var $commit = $('.quickform .commit'); function pad(num) { num = parseInt(num, 10) || 0; return num < 10 ? '0' + num : String(num); } function formatDate(date) { return pad(date.getMonth() + 1) + '/' + pad(date.getDate()) + '/' + date.getFullYear(); } function updateSubstitutes() { var arrivalDate = $arrival.datepicker('getDate'); var departureDate = $departure.datepicker('getDate'); var adults = parseInt($adults.val(), 10) || 0; var children = parseInt($children.val(), 10) || 0; if (arrivalDate) { $('.substitute.arrival').text(pad(arrivalDate.getDate())); } if (departureDate) { $('.substitute.departure').text(pad(departureDate.getDate())); } $('.substitute.adults').text(pad(adults)); $('.substitute.children').text(children); } function updateCommitLink() { var arrivalDate = $arrival.datepicker('getDate'); var departureDate = $departure.datepicker('getDate'); var adults = parseInt($adults.val(), 10) || 0; var children = parseInt($children.val(), 10) || 0; var baseUrl = $commit.attr('data-baseurl'); if (!arrivalDate || !departureDate || !baseUrl) return; var childrenAges = Array(children).fill(0).join(','); var url = baseUrl + '?propertyCode=HHNBS' + '&fromDate=' + encodeURIComponent(formatDate(arrivalDate)) + '&toDate=' + encodeURIComponent(formatDate(departureDate)) + '&numberOfAdults=' + encodeURIComponent(adults) + '&childrenCount=' + encodeURIComponent(children) + '&childrenAges=' + encodeURIComponent(childrenAges) + '&destinationAddress.location=BollAnts+-+SPA+im+Park,+Felkestraße,+Bad+Sobernheim,+Deutschland'; $commit.attr('href', url); } function syncDepartureMin() { var arrivalDate = $arrival.datepicker('getDate'); if (!arrivalDate) return; var minDeparture = new Date(arrivalDate); minDeparture.setDate(minDeparture.getDate() + 1); $departure.datepicker('option', 'minDate', minDeparture); var departureDate = $departure.datepicker('getDate'); if (!departureDate || departureDate <= arrivalDate) { $departure.datepicker('setDate', minDeparture); } } function updateAll() { updateSubstitutes(); updateCommitLink(); } function initDatepickers() { if ($arrival.hasClass('hasDatepicker')) return; var today = new Date(); var tomorrow = new Date(); tomorrow.setDate(today.getDate() + 1); $arrival.datepicker({ dateFormat: 'mm/dd/yy', minDate: 0, onSelect: function () { syncDepartureMin(); updateAll(); } }); $departure.datepicker({ dateFormat: 'mm/dd/yy', minDate: 1, onSelect: function () { updateAll(); } }); $arrival.datepicker('setDate', today); $departure.datepicker('setDate', tomorrow); syncDepartureMin(); updateAll(); } // defaults if (!$adults.val()) $adults.val('1'); if (!$children.val()) $children.val('0'); // clear adults / children when clicked or focused $adults.on('focus click', function () { $(this).val(''); updateAll(); }); $children.on('focus click', function () { $(this).val(''); updateAll(); }); // update values $adults.on('input change', updateAll); $children.on('input change', updateAll); $arrival.on('change', function () { syncDepartureMin(); updateAll(); }); $departure.on('change', updateAll); // if form is already visible if ($quickform.is(':visible')) { initDatepickers(); } // if form gets shown later, initialize then var observer = new MutationObserver(function () { if ($quickform.is(':visible')) { initDatepickers(); } }); observer.observe($quickform[0], { attributes: true, attributeFilter: ['style', 'class'] }); }); </script>
Get in Touch

Choose your preferred communication channel – the BollAnts team is here for you!

Voucher +49 6751 9198-0 info@bollants.de Inquiry
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