We want you to feel completely at ease in the wellness area at Bollants. Please speak to us at any time if something does not meet your expectations. We welcome your feedback and are always happy to hear your suggestions in person.
Feeling at ease at Bollants Spa im Park
Spa etiquette
To help make your time at the spa as relaxed and enjoyable as possible, we have put together a few guidelines. They are designed to maintain a peaceful atmosphere and help you prepare for your wellness treatments.
Our 10 points for a restful spa atmosphere
Please come to your treatment appointment in comfortable clothing. Ideally, wear a bathrobe, leave jewellery behind, and arrive without make-up.
Your treatment time includes a brief consultation beforehand and a period of rest for body and mind afterwards. Please check in at the spa reception five minutes before your treatment begins.
If you need to reschedule or cancel an appointment, please let us know at least 24 hours in advance. In the event of a late cancellation or no-show, the full treatment price will be charged. If you arrive late, your treatment time will be shortened accordingly.
Please let us know when booking your appointment about any allergies, intolerances, pregnancy, or other health considerations. This allows our spa team to advise you personally and recommend suitable treatments from our wellness and medical spa range. Participation in all treatments is at your own responsibility.
Towels for the bathing and sauna areas are available at the spa reception. Please use no more than two towels per day. Water and tea are provided at our hydration stations.
The saunas are textile-free areas. The spa garden by the river and the sauna terraces are also designated as naturist zones. Swimwear is required at the outdoor pool, indoor pool, and sun terrace. The Rooftop Terrace Pool may be used either textile-free or in swimwear. In the fitness area, we ask that you wear sports shoes and suitable clothing.
Our spa in Bad Sobernheim is a place of quiet. For this reason, the use of smartphones, tablets, and other devices capable of recording images or sound is not permitted in the spa area.
Please shower before your treatments and before using the pools, saunas, and steam rooms. Always place a towel beneath you in the sauna.
Children and young people under the age of 14 may use the spa area daily until noon, accompanied by a parent or guardian.
